Cashless System

Step 1: Log in to your account

Log in to your account to request a refund. If you don’t have an account yet, click the link to access the page and fill out the form.

Step 2: Link your account to your cashless card

Once your account is created, if you haven’t done so during the Festival de la Gastronomie, you will need to link your card to request a refund. To do this, enter the code found on the back of your card in your Cashless account.

Step 3: Request your refund

Go to the 'Refund' section to request a refund for your unused balance from the Festival de la Gastronomie.

Follow the steps in the form:

• Enter your first and last name
• Provide your IBAN
• Confirm the amount to be refunded

Step 4: Receive your refund

The refund will be processed within a few days to the bank account linked to the IBAN you provided.

A reimbursement system

• Refund of unused balance will be possible upon request for top-ups made by credit card until December 22, 2025
• No refunds will be possible for cash top-ups.

Need help? Visit the Tourist Office locations

• Saint-Martin Tourist Office Headquarters
• Address: 10 Rue du Général de Gaulle, Marigot
• Open Monday to Friday, 9am to 5pm

• Saint-Martin Tourist Office Kiosk
• Address: Marigot waterfront - opposite the ferry terminal
• Open Monday to Friday, 9am to 5pm, and Saturday 9am to 1pm

Cards can be picked up starting November 5.